Actual Experience plc (LON:ACT), the analytics-as-a-service company, has announced it has signed a three-year framework agreement with an American based multinational computer technology company for its new Human Experience Management offerings. Given the new Channel Partner’s global reach and prominent industry position, the Board of Actual Experience believes they have the potential to be a major global channel partner.
As part of this framework agreement, the Channel Partner’s sales team will resell Actual Experience’s HXM offerings. Enabling efficient and effective remote working has become a key focus for many businesses. The HXM offerings analyse the human experience of an organisation’s digital business and apply advanced algorithms and correlation techniques to understand its impact on operational efficiency, digital inequality, wellbeing and wasted payroll. HXM provides the insight required to improve and bring consistency to the human experience of staff working at home, or in corporate offices. Actual Experience’s ability to analyse an organisation’s human experience will ensure that digital products and services are delivered to the employees of the Channel Partner’s corporate customers exactly as intended, whilst providing business leaders with critical insights and planning data as they rapidly transform their digital business.
Dave Page, Co-Founder & CEO, Actual Experience said: “We are delighted to announce this agreement with the new Channel Partner for the resale of our new HXM offerings. Our HXM offering provides valuable analysis and insight into human experience of an organisation’s digital business in order to improve operational efficiency, employee experience and wellbeing, and tackle digital inequality. The insights and planning data our analytics provide are now more relevant than ever given the current challenges companies are facing as a result of Covid-19. Our ability to service the needs of major corporates by focussing on broader employee well-being and reduced inequality, be it in traditional offices or in hundreds or thousands of individual homes, places us in a uniquely strong position.”