Actual Experience plc (LON:ACT) CEO Dave Page joins DirectorsTalk Interviews to discuss a multi-year Continuous Improvement (CI) contract from a leading global energy supplier. Dave talks us through the contract awarded this week, how this differs from a contract awarded last month, how these wins validate a new offering in the new workplace of hybrid working, how the company dealt with the COVID pandemic, the ‘land and expand’ strategy and its strong pipeline.
Actual Experience plc, an analytics-as-a-service company, provides digital experience quality analytics services in the United Kingdom, the United States, Europe, and internationally. It offers Analytics Cloud that receives dat from digital users, applies algorithms to the data, and produces an objective score of digital experience quality and supply chain diagnostics; and Dashboard, a user interface to configure users and provide geographical access to the output of the Analytics Cloud.
The company also provides digital supply chain, a combination of businesses and the technologies they provide, including networks, IT infrastructure and applications, that deliver a digital product or service; and digital user, a measurement software component of Actual Work and Actual Home; and API, a programmatic interface to the output of the Analytics Cloud. The company is headquartered in Bath, the United Kingdom.